This section covers interviews, articles I’m quoted in or reviews of my work. Some will point to the original article or if it is in print only, a copy has been reproduced on this site.
2012
- February: 90 per cent of marketers using content marketing | Blog | Red Rocket Media
- February: Email marketers advised to review B2B data to discover best time to send messages | Blog | Mardevdm2
- March: SXSW Adventures | Blog | Imperica
- March: Boost Business with email validation | Blog | Experian
- April: Witnessing Creation | Review | Thoroughly Good Blog
- August: How the riot recovery brought communities together | Article | Channel 4 news
2011
- January: Communicating Authenticity | Blog | TruthPlane
- February: Digital Surrey, GiffGaff and a model for a community powered business | Recording | Wobable
- February: giffgaff – showing us the future | Review | Julius Duncan’s blog
- February: Social Media Week in review | Review | Gorkana
- February: Social Recruiting Conference | Review | HR Zone
- February: A very social week in London | Review | The Lost Outpost
- February: Tips for managing an online customer community from giffgaff | Review | Social Media Means Business
- March: The Good, the Bad and the Ugly | Review | Martyn Stead
- March: Technology and Marketing Advertising – Day 1 | Review | IncrediBull
- March: Expert views on the risks and rewards of social CRM | Video | MyCustomer
- April: B2B Social Media Case Study: Dell Vostro V 130 #TradeSecrets Campaign: getting the small business community talking | Blog | BizGrowth News
- May: ECEW 2011 | Profile | The Focus Group
- June: The emancipation of the charity employee | Blog | Rebooting Charity
- August: The London riots clean-up | Blog | JustGiving
- August: Online fundraising initiatives spring up in wake of riots | News | Civil Society
- August: Battersea community rallies together after riots near Clapham Junction | News | Wandsworth Guardian
- August: After Violence, Community Emerges… For Now | Blog | OneWorld
- August: Heroes in the tweets | Blog | Plugged In
- August: The revolution will be tweeted | Blog | Sam I Am
- August: BBC volunteer leads Clapham clean up | Blog | Ariel (BBC)
- August: Battersea businesses begin to assess riot damage | News | Wandsworth Guardian
- August: England riots from the scene | News | BBC
- August: Communities rally for riot clean-up | News | Channel 4
- August: Riot clean-up brings 400 volunteers to Clapham Junction | News | BBC
- August: London Riots: Social Media Mobilizes Riot Cleanup | Blog | Mashable
- September: DOP – WTF? | Blog | Iain Weir’s ShutterItch
- September: Q&A: RiotRemedy founder, Heather Taylor, talks community management | Interview | Immediate Future
- October: Russian Embassy digital BBQ | Blog | A PR Guy’s Musings
- October: New Web Series: Raptured | Listing | Slebisodes Web Series Guide
- October: Raptured \ Episode 1.1 | Review | Thoroughly Good blog
- October: Doomsday countdown, day three: The Amazing Criswell and the Denver goo | Preview | Denver Westword
- October: Talking Wrap | Blog | Iain Weir’s ShutterItch
- October: Riots: The Big Cleanup | Interview [video] | ITV’s Daybreak
- November: Wandsworth Civic Awards | Blog | Wandsworth Council
- November: TechfluffTV joins the launch of the online web series Raptured | Review | Techfluff.tv
- November: Raptured Captured: the making of a web series | Podcast | Off the Wall Post
- November: Best of YouTube Live | Video | Those Video Guys
- December: London riots ‘unlikely’ heroes awarded | News | SW Londoner
- December: Six of the best are honoured as riot champions | News | This is London
2010
- May: Community Relations | Interview [Audio] | Redcatco
- May: Social Media in Business Conference | Review | Social Recruiter
- May: Recording of my talk at SMIB10 | Recording | PCM Creative
- Web editor Let’s Talk PayPal | Interview | SMIBEvents
- May: The Media Coach – 28th May 2010 | Interview | The Media Coach Radio Show
- July: Social Media Workshop Success | Review | Digital White
- August: Transcripts of Foviance Customer Service roundtable discussion [PDF] | Discussion | Fovience
- August: Article on National Complaints Day discussions | Opinion | MyCustomer.com
- August: PayPal Builds Community and Slashes Costs with Internet Video | Interview | OnlineVideo.net
- September: Geeks Speak: The social media machine | Interview | IT in Canada
- October: Giffgaff proves communities respond to being rewarded | Opinion | New Media Age
- October: First step when building online community is weighing up customer desire | Opinion | New Media Age
- October: The positive cult of giffgaff | Interview | The fonecast
- November: Beta expert highlight: Heather Taylor | Blog | MinuteBox
- November: Social Media Week London Scores Stellar Advisory Board | Blog | Chinwag
2009
- June: The Last Thakur, review | Review | Telegraph
- September: Heather Taylor returns to E-Town for EIFF | Interview | The Gateway
- September: Hometown advantage | Interview | The Edmonton Journal
2008
- August: Review: The Turner Plays At Camden Fringe | Review | Londonist
2007
- July: London Theatre Guide Review of Hostage/ Bleach/ Burn | Review | London Theatre Guide
- July: Metaroar review : Hostage/ Bleach/ Burn | Review | Metaroar
- August: Londonist Review: Hostage/ Bleach / Burn | Review | Londonist
2006
- February: Accents on Words : Lewisham Library | Review | Edit Red
- March: Taylor-Made: Horizon & Back | Review | Personal blog
- April: Stand up for your Writes | Comment | Metro
- June: Writers on Writing: Heather Taylor | Interview | Writers on Writing, Issue # 10
2004
- April: Wolf Review: She Never Talks of Strangers | Review | The Wolf, Issue 6
2001
- June: Peak Review: Skidrow theatre | Review | The Peak
1999
- February: FFWD: Theatre | Interview | FFWD Weekly